Frequently Asked Questions

Find answers to common questions about E-Pass, our services, and how we can help you grow your gaming career.

Frequently asked
questions

Explore our frequently asked questions to learn more about E-pass features, security, integration capabilities, and more.

It tracks your identity, performance, behavior, and match history — and is required to enter tournaments.

Yes, the standard version of ePass is free to use. Premium features may require a subscription.

No. An ePass is mandatory to verify identity and performance before entering any tournament.

Verified ePass confirms your identity. Prestige ePass includes elite access, early invites, and exclusive tournaments.

Yes, you can start with a basic ePass and upgrade to Verified or Prestige at any time to unlock additional features and rewards.

Yes, your ePass is linked to your account, not your device — so you can access it from any supported device as long as you logged in.